Reference

Open your privacy controls at gg188

Live Dealer Lobby, Madame Destiny Megaways and Football Betting create account, device and transaction records, so this Privacy Policy explains exactly how we handle those records before you…

DANA data useOVO receipt checksGoPay wallet recordsQRIS scan privacy
gg188 Open your privacy controls at gg188
CONTACT ROUTES

Check contact paths for privacy help

Privacy questions deserve a clear route, not a generic inbox. We handle account-data requests through live chat, email and a signed-in account form so we can match your request to the right wallet and login record. Our team is available 09:00-23:00 WIB each day, and we may ask you to confirm your phone number, email address or latest QRIS receipt before changing privacy-related account data.

Team online

Live Chat

Use live chat from the lobby footer between 09:00 and 23:00 WIB for quick privacy questions. We can explain cookie use, device checks or why extra account confirmation is needed.

Privacy Email

Send detailed privacy requests by email when you need a written trail. Include your account name, registered phone or email, and the payment rail involved, such as DANA or GoPay.

Account Form

After signing in, use the account form for correction or deletion requests. The form links your message to your login record, which reduces back-and-forth before our team acts.

DATA CARE

Secure your account data choices

We treat privacy as part of the account flow, not an afterthought. The same records that help you move between Crash Games, Bingo and Fish Hunter also help us detect unusual logins…

Account data

We collect your account name, contact details, password status and verification steps so you can sign in and recover access. We do not ask for unrelated identity data inside game rooms.

Payment records

DANA, OVO, GoPay and QRIS receipts are stored with wallet activity so we can trace deposits, verify withdrawals and answer disputes. Sensitive payment data is limited to the fields needed for that task.

Device checks

We record browser type, device signals, IP activity and session times to spot unusual access. If a login pattern changes, we may ask for phone or email confirmation.

Cookie choices

Cookies keep your session active, remember basic preferences and measure page errors. You can clear cookies in your browser settings, though doing so may require a fresh login.

Retention window

We keep account and transaction data while your account is active and for periods needed for disputes, security checks or legal duties. After that, we delete or anonymise records.

Change requests

Ask us to correct contact details, explain stored data or close a privacy request through chat, email or the signed-in form. We verify ownership before any change is made.

Ask us about privacy rights

You should know what happens to your data before you add funds, browse the lobby or request a withdrawal. These answers cover the privacy questions we receive most often from Indonesia account holders, including account checks, wallet records, cookies, deletion requests and the channels we use to confirm that a request really comes from you.

We collect your account name, contact details, password status, device signals and verification steps. If you use DANA, OVO, GoPay or QRIS, we also store transaction references needed for wallet records.

Payment receipt details help us match deposits, confirm withdrawal ownership and resolve wallet disputes. We keep only the fields needed for the transaction record, such as rail name, time, reference and account match.

Yes. Send the request through live chat, email or the signed-in account form. We may ask you to confirm the current phone, email or a recent QRIS receipt before updating privacy-related details.

Cookies keep your session active, remember basic preferences and help us find page errors. You can clear them in your browser settings, but you may need to sign in again afterward.

We share limited data with payment processors, security vendors and service teams only when needed for account operation, transaction checks or legal duties. We do not sell your personal data.

We keep records while your account is active and for the time needed to handle disputes, security checks, wallet history and legal duties. When retention is no longer needed, we delete or anonymise data.

Contact us through the signed-in form or privacy email and state what you want removed. We verify account ownership first, then remove data where we no longer need to retain it.